Privacy Policy

Last updated: June 3, 2026

SmarterTel, a service of LiraTechs LLC ("SmarterTel," "we," "us," or "our"), provides this Privacy Policy to explain how we collect, use, and protect your information when you use our website, communications services, and our text messaging (SMS/MMS) program.

Your mobile information is never sold or shared. We do not sell, rent, or share your mobile phone number, SMS opt-in, or messaging consent with any third parties or affiliates for their own marketing or promotional purposes. Mobile opt-in data is used solely to deliver the messages you have requested from us.

1. Information We Collect

Contact information you provide — name, business name, email address, phone/mobile number, and mailing address.
Account & service information — details about the VoIP, internet, fax, and messaging services we provide to you, including invoices and support requests.
Messaging information — your mobile number, opt-in/opt-out status, and the content and metadata of text messages you exchange with us.
Website usage — basic technical data such as IP address, browser type, and pages visited, used to operate and secure our site.

2. How We Use Your Information

To provide, maintain, bill for, and support our services.
To send account, service, billing, appointment, and support messages you have agreed to receive.
To respond to your inquiries and provide customer care.
To comply with legal, tax, and regulatory obligations.

3. Text Messaging (SMS/MMS) Program

If you opt in, we send account, service, billing, and support text messages through the SmarterTel messaging service. By providing your mobile number and consenting, you agree to receive these messages. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message, and get help by replying HELP or contacting us below. For full details, see our Messaging Terms.

No mobile opt-in data is shared with third parties or affiliates for marketing purposes, and we do not sell your phone number or messaging consent.

4. How We Share Information

We share information only as needed to operate our services and never for third-party marketing:

Service providers who help us deliver our services (e.g., our messaging carrier, payment/accounting providers) under contracts that require them to protect your data and use it only to perform services for us. SMS/mobile opt-in consent is excluded from any sharing for marketing purposes.
Legal compliance — when required by law, subpoena, or to protect rights, safety, and property.

We do not sell your personal information.

5. Data Security

We protect your information using industry-standard safeguards, including encryption in transit (TLS) and encryption of sensitive stored data at rest, access controls, and audit logging. No method of transmission or storage is 100% secure, but we work to protect your information and limit access to those who need it.

6. Data Retention

We retain information for as long as needed to provide services, meet legal and tax obligations, and resolve disputes. You may request deletion of your information subject to those obligations.

7. Your Choices

Opt out of texts at any time by replying STOP.
Request access to, correction of, or deletion of your personal information by contacting us.
Unsubscribe from marketing emails using the link in those emails.

8. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the latest revision.

10. Contact Us

SmarterTel (a service of LiraTechs LLC) · Southern California
Phone: (909) 573-2416
Email: [email protected]